What does a ServiceNow developer do?
A ServiceNow developer plays a decisive role in optimizing IT operations through the smart use of the ServiceNow platform. A developer works, among other things, to:
- Configure workflows, develop scripts and integrations with other systems
- Troubleshooting and problem-solving of existing flows
- Collaborate with stakeholders to ensure alignment with business needs
- Apply coding and configuration best practices
- Report and analyze to provide insights into ITSM performance
- Document configurations and customizations
- Lead training for end users and IT staff

